Available courses

Price: SGD1,350
Estimated Duration: 8 hr

This ISO 22301 Fundamentals package is ideal for a new BCM practitioner who would like to know the end to end process of how to start a BCM plan for their organisation as well as maintain it once it has been implemented through online learning.

It will take them through modules on:

  • Overview of Business Continuity Management
  • Project Management
  • Risk Analysis and Review
  • Business Impact Analysis
  • Business Continuity Strategy
  • BC Plan Development
  • Testing and Exercising
  • Program Management
Participants would be awarded 8 Certificate of CompIetion and 1 Business Continuity Certified Planner (BCCP) Certificate.

Price: SGD1,650
Estimated Duration: 8 hr

This ISO 22301 Fundamentals package is ideal for a new BCM practitioner who would like to know the end to end process of how to start a BCM plan for their organisation as well as maintain it once it has been implemented through online learning.

It will take them through modules on:

  • Overview of Business Continuity Management
  • Project Management
  • Risk Analysis and Review
  • Business Impact Analysis
  • Business Continuity Strategy
  • BC Plan Development
  • Testing and Exercising
  • Program Management
Participants would be awarded 8 Certificate of CompIetion and 1 Business Continuity Certified Planner (BCCP) Certificate.

Price: SGD 2,400 (Singapore Dollar)  

Estimated Duration: Lapse period of 2 weeks

Attending the course will provide the participants with the pertinent skills and knowledge, empowering them to:

  • Assist the business head in determining and implementing the BC project and plan.
  • Identify possible threats that may disrupt critical business functions in the business units and organization.
  • Identify and analyze business requirements to recover the business unit’s critical function.
  • Develop effective functional response and recovery plans.
  • Conduct tests and exercises as part of the organizational requirement.
  • Strengthen organisational resiliency to counter major incidents and disasters.

Price: SGD 2,200 (Singapore Dollar)  

Estimated Duration: Lapse period of 4 weeks

Attending the course will provide the participants with the pertinent skills and knowledge, empowering them to:

  • Assist the business head in determining and implementing the BC project and plan.
  • Identify possible threats that may disrupt critical business functions in the business units and organization.
  • Identify and analyze business requirements to recover the business unit’s critical function.
  • Develop effective functional response and recovery plans.
  • Conduct tests and exercises as part of the organizational requirement.
  • Strengthen organisational resiliency to counter major incidents and disasters.

Price: SGD 3,850 (Singapore Dollar)  

Estimated Duration: Lapse period of 8 weeks

This course will provide participants with the concept and knowledge, which will enable them to:

  • Identify possible threats that may disrupt critical business functions in the organisation.
  • Strengthen organisational resiliency to counter major incidents and disaster.
  • Identify and analyse business requirements to recover critical business function.
  • Develop business continuity and recovery strategies.
  • Develop and implement comprehensive BC plans.
  • Create and develop BCM awareness and training programme.
  • Conduct exercises and tests.
  • Implement BCM audit and assessment programmes to ensure BC plan effectiveness.
  • Drive organisation-wide BCM program.
  • Ensure effective program management on an ongoing basis.

Price: SGD 1,350 (Singapore Dollar)
Estimated Duration: 6 hr

This package is ideal for BCM practitioners who would like to get a holistic overview of the fundamentals of BCM through online learning.

It will take them through modules on:

Participants would be awarded 6 Certificate of CompIetion (COC) and 1 Business Continuity Certified Planner (BCCP) Certificate.

Price: SGD1,650
Estimated Duration: 8 hr

This ISO 22301 Fundamentals package is ideal for a new BCM practitioner who would like to know the end to end process of how to start a BCM plan for their organisation as well as maintain it once it has been implemented through online learning.

It will take them through modules on:

Participants would be awarded 8 Certificate of CompIetion and 1 Business Continuity Certified Planner (BCCP) Certificate.

Price: SGD275
Estimated Duration: 1 hr

Participants will be given a broad introduction to the business continuity management (BCM) as an organisational discipline.

The need for BCM is first established followed by an overview of the BCM planning methodology. Each phase of the methodology is explained together with the de facto standard for BCM, ISO 22301.

Key terminologies are defined and examples of business continuity situations are provided to reinforce understanding.

At the end of the module, participants would be able to:

  • Understand the basic concepts of BCM
  • Align BCM initiatives to Top Management's goals
  • Identify the benefits and key success factors of BCM - Understand main clauses in ISO 22031 Standard
  • Identify the BCM Planning Methodology, framework and phases in the BCM Planning cycle.

Participants would be awarded a Certificate of CompIetion.

Price: SGD275
Estimated Duration: 1 hr

This module will help participants to learn the fundamentals of the first phase of the BCM planning methodology, Project Management. They will also be introduced to the BCM Planning Methodology as well as BCM framework and its components. Participants will also learn the importance of leadership and management commitment as well as the roles and responsibilities within the BCM organisation.

At the end of the module, participants would be able to:

  • Understand the requirements of the project management phase
  • Identify the BCM planning methodology, framework and its components
  • Understand the importance of leadership and management commitment
  • State the roles and responsibilities within the BCM organisation.

Participants will be awarded a Certificate of CompIetion.

Price: SGD 275
Estimated Duration: 1 hr

This module would allow participants to learn about the 2nd phase of the BCM planning methodology, Risk Analysis and Review.

In this module, participants will be able to get an overview of the risk analysis and review process and appreciate the process in relation to business continuity planning through online learning. Participants will also be taught now to identify threats and determine the risk likelihood, impact and rating for the threats. They will be able to distinguish between threats and risks. They will then be taught how to manage these threats and risks via the different risk treatment options and controls available.

At the end of the module, participants will be able to:

  • Conduct a comprehensive risk analysis for their organisation or department
  • Propose solutions to manage the identified risk

Participants would be awarded a Certificate of CompIetion.

Price: SGD275
Estimated Duration: 1 hr

This module would help participants to learn more on the fundamentals of Business Impact Analysis (BIA), the 3rdphase of the BCM planning methodology, so as to successfully implement the BCM planning process.

Participants will be taught the basic concepts and processes in BIA where they’ll learn the steps, activities and outcomes of the BIA phase through online learning. They will be taught to understand the various BIA data collection method and analyse the data collected.

Participants will also be taught how to identify critical business functions (CBF), related inter- dependencies and vital records. They will also be taught how to identify the impact to business and CBFs during a disaster.

At the end of the module, participants will be able to:

  • Determine the critical business functions in their organisation
  • Establish recovery windows, including time sensitive processes
  • Understand the impact to the organisation and critical business functions whether it be qualitative or quantitative
  • Identify the inter-dependencies and vital records relation to the critical business functions.
Participants would be awarded a Certificate of CompIetion.

Price: SGD275
Estimated Duration: 1 hr

This module would assist participants to learn more about the fundamentals of Business Continuity (BC) Strategy.

Participants will be taught on the key concepts and requirements of a BC Strategy through online learning. They will understand the recovery flow chart and strategy development process as well as be aware of the considerations and constraints of BC strategies.

They will also be taught on how to select the appropriate strategy from the various options and formulate the final BC strategy. Parts of learning outcomes include the understanding on how to conduct a cost-benefit analysis as well as be aware of the various alternate site options.

At the end of the module, participants will be able to:

  • Understand the key concepts and requirements of the Business Continuity Strategy phase
  • Understand how to develop an organisation/corporate level as well as business unit BC strategy.

Participants would be awarded a Certificate of CompIetion.


Price: USD200
Estimated Duration: 1 hr

This module would allow participants to learn more about the fundamentals of Business Continuity (BC) Plan Development.

They will be taught to understand the basic content, format and procedures of a BC Plan and the Plan Development process through online learning. Participants will also be taught be aware of the various BC teams and how they interact during a disaster. Participants are also taught to be aware of some of the ideal team member characteristics. Incident and emergency response plans and procedures would also be taught where participants will be aware of the various roles and responsibilities of various persons during an incident and emergency response.

Participants will also get to learn the crisis management and communication process during a disaster where they will get to understand the role of a Command Centre, the do’s and don’ts in a crisis communication as well as to understand the Incident Command System (ICS).

At the end of the module, participants will be able to:

  • Understand the concepts and process in a BC Plan Development
  • Know the purpose and composition of teams and individuals involved in the BC Plan Development phase
  • Understand Incident and Emergency Response
  • Understand Crisis Management and Communications

Participants would be awarded a Certificate of CompIetion.

Price: SGD275
Estimated Duration: 1 hr


This module will teach participants on how to test and exercise their BC Plan.

They will learn the fundamentals of the testing and exercising phase where they will be able to explain the difference between testing and exercising and identify the types of test and exercises through online learning. They will also be taught how to design an effective test and exercise for their organisation. They will also be taught how to document these test and exercises in accordance to the industry best practices. Lastly, they will be taught on how to conduct such tests and follow ups.

At the end of the module, participants will be able to:

  • Understand the fundamentals of the Testing and Exercising phase
  • Identify the guidelines and procedures to be followed in designing and documenting tests and exercises
  • Understand how to conduct and execute tests and exercises

Participants would be awarded a Certificate of CompIetion.

Price: SGD275
Estimated Duration: 1 hr

In this module participants will be taught the fundamentals of the last phase of the BCM Planning Methodology, Program Management through online learning.

Here they will be able to differentiate between BC Program and BC Management Systems (BCMS), basic level testing and advanced level testing as well as identify the 5 stages of Program Management. They will also be able to understand the processes involved in BC plan maintenance and document management as well as understand the principles behind the design and development of BCM test and exercise activities. They will also be taught on training and the stages in BCM training cycle.

The last chapter of the module would then help them to understand the review, audit and performance evaluation aspects of program management. They will be able to identify what needs to be evaluated in a BCMS and elaborate on performance evaluation.

At the end of the module, participants will be able to:

  • Understand the concepts and processes involved in the Program Management phase
  • Understand the processes involved in BC plan maintenance and document management
  • Understand the additional requirement needed, should an organisation be pursuing its ISO 22301 certification.
  • Understand how tests, exercises and training are conducted in the BC process
  • Understand the Review and Audit and performance evaluation process

Participants would be awarded a Certificate of CompIetion.


Module 1 provides a grounding of the IT Disaster Recovery (ITDR) planning knowledge domain.  It helps standardise the terminology and the processes to implement this as a project. 

BL-DR-5 Module1

Considerations in IT DR planning and implementation are discussed, as is the establishment of a project steering committee.  These are the topics discussed:

  1. Understand IT DR and BCM Fundamentals
  2. Establish the Need for DR
  3. Walkthrough the DR Planning Methodology
  4. Prepare the Organization for a DR Project
  5. Identify and Evaluate IT and Infrastructure Risks


DRP-300 IT Disaster Recovery Implementer

Module 2 would then allow participants to gain an intermediate competency on how to implement an IT DRP plan. In this module, one would learn to conduct a risk assessment, impact analysis, technical considerations for DR planning and strategy. There would be pre-readings for each stage which would then be followed up by a 2 x 3-hour facilitated online workshop and facilitated discussion per stage of the competency taught.

Module 3 allows participants to have pre-reading on participants to have pre-reading on presenting a DR proposal to senior management, establishing a DR plan and team structure. It would then be followed up with a 2 x 3 hours facilitated online workshop and discussion with your facilitator.

While Module 4 allows participants to have pre-reading on linking up IT DR to the business units, assembling its  IT DR Plans and, finally, implement and manage IT DR Plans. It would then be followed up by 2 x 2 hour facilitated online training.

DRP-300 IT Disaster Recovery Implementer

Module 1 allows participants to understand the fundamentals of DRP through pre-readings and  1 x 1 hour facilitated online workshops.

Module 2 would then allow participants to gain an intermediate competency on how to implement an IT DRP plan. In this module, one would learn to conduct a risk assessment, impact analysis, technical considerations for DR planning and strategy. There would be pre-readings for each stage which would then be followed up by a 2 x 2-hour facilitated online workshop and facilitated discussion per stage of the competency taught.

Module 3 allows participants to have pre-reading on participants to have pre-reading on presenting a DR proposal to senior management, establishing a DR plan and team structure. It would then be followed up with a 2 x 1 hour facilitated training and discussion with your facilitator.

While Module 4 allows participants to have pre-reading on linking up to business units, assembling DR Plans and implement and manage DR Plans. It would then be followed up by 2 x 1 hour facilitated online training.

Module 1 & 4 – Facilitated Online Workshop

Module 1 allows participants to understand the fundamentals of DRP through pre-readings and  1 x 1 hour facilitated online workshops.

Module 2 would then allow participants to gain an intermediate competency on how to implement an IT DRP plan. In this module, one would learn to conduct a risk assessment, impact analysis, technical considerations for DR planning and strategy. There would be pre-readings for each stage which would then be followed up by a 1 x 1 hour facilitated online workshop and facilitated discussion per stage of the competency taught.

Module 3 allows participants to have pre-reading on participants to have pre-reading on presenting a DR proposal to senior management, establishing a DR plan and team structure. It would then be followed up with a 2 x 1 hour facilitated training and discussion with your facilitator.

While Module 4 allows participants to have pre-reading on linking up to business units, assembling DR Plans and implement and manage DR Plans. It would then be followed up by 2 x 1 hour facilitated online training.

Module 1 allows participants to understand the fundamentals of DRP through pre-readings and  1 x 1 hour facilitated online workshops.

Module 2 would then allow participants to gain an intermediate competency on how to implement an IT DRP plan. In this module, one would learn to conduct a risk assessment, impact analysis, technical considerations for DR planning and strategy. There would be pre-readings for each stage which would then be followed up by a 1 x 1 hour facilitated online workshop and facilitated discussion per stage of the competency taught.

Module 1 & 2 (Module 3 & 4  DRP-5000 Blended Learning) – Facilitated Online Workshop

Module 1 allows participants to have pre-reading on participants to have pre-reading on presenting a DR proposal to senior management, establishing a DR plan and team structure. It would then be followed up with a 2 x 1 hour facilitated training and discussion with your facilitator.

While Module 2 allows participants to have pre-reading on linking up to business units, assembling DR Plans and implement and manage DR Plans. It would then be followed up by 2 x 1 hour facilitated online training.

Price: SGD 800 [Before SSG Funding]
Estimated Duration for Module 1: 8 hr and 2 hr [assessment]

This course is part of a  joint initiative by BCM Institute and SkillsFuture Singapore (SSG). It is the first in a three-part series SSG WSQ BCM courses. This first WSQ business continuity management (BCM) course teaches participants the know-how of assessing risk [RAR] and business impact requirements [BIA].

The course covers the first 2 fundamental steps in implementing a BCM plan. This course on assessing risk and business impact requirements would allow participants to gain WSQ competency in identifying critical business functions (CBF). Besides CBF,  participants will also be able to understand how to assess a business unit inter-dependencies. Other competencies they will be able to pick up include:

  • analysing and quantifying internal and external risks
  • reviewing and assessing risk
  • reporting risk factors findings
  • impact analysis
  • solution recommendations and/or mitigating strategies to relevant stakeholders

On completion of this module by oral and written assessment, you will be awarded a "Statement of Attainment" or SOA from SkillsFuture Singapore.


Estimated Duration: 4 hr and 1 hr [assessment]

This course is part of a  joint initiative by BCM Institute and SkillsFuture Singapore (SSG). It is the first in a three-part series SSG WSQ BCM courses. This first WSQ business continuity management (BCM) course teaches participants the know-how of assessing risk [RAR] and business impact requirements [BIA].

The course covers the first 2 fundamental steps in implementing a BCM plan. This course on assessing risk and business impact requirements would allow participants to gain WSQ competency in identifying critical business functions (CBF). Besides CBF,  participants will also be able to understand how to assess a business unit inter-dependencies. Other competencies they will be able to pick up include:

  • analysing and quantifying internal and external risks
  • reviewing and assessing risk
  • reporting risk factors findings

On completion of this module by oral and written assessment, you will be awarded a "Statement of Attainment" or SOA from SkillsFuture Singapore.


Estimated Duration: 4 hr and 1 hr [assessment]

This course is part of a  joint initiative by BCM Institute and SkillsFuture Singapore (SSG). It is the first in a three-part series SSG WSQ BCM courses. This first WSQ business continuity management (BCM) course teaches participants the know-how of assessing risk [RAR] and business impact requirements [BIA].

The course covers the first 2 fundamental steps in implementing a BCM plan. This course on assessing risk and business impact requirements would allow participants to gain WSQ competency in identifying critical business functions (CBF). Besides CBF,  participants will also be able to understand how to assess a business unit inter-dependencies. Other competencies they will be able to pick up include:

  • impact analysis
  • solution recommendations and/or mitigating strategies to relevant stakeholders

On completion of this module by oral and written assessment, you will be awarded a "Statement of Attainment" or SOA from SkillsFuture Singapore.


This course is part of a  joint initiative by BCM Institute and SkillsFuture Singapore (SSG). It is the second in a three-part series SSG WSQ BCM courses. This second WSQ business continuity management (BCM) course is a follow up to the assessing risk and business impact requirement course. This course teaches participants the know-how of developing business continuity strategies and plans. It is thus a pre-requisite to complete for the BCM-310 course before registering for this course.

As part of the syllabus of developing business continuity strategies and plans, participants would be taught competencies of:

- facilitation techniques to support the development of organisational business continuity strategies

- interpreting the strategies

- developing business continuity plans

- recommendation refinement techniques to the developed strategies and plans

This course is part of a  joint initiative by BCM Institute and SkillsFuture Singapore (SSG). It is the second in a three-part series SSG WSQ BCM courses. This second WSQ business continuity management (BCM) course is a follow up to the assessing risk and business impact requirement course. This course teaches participants the know-how of developing business continuity strategies  [Part A] and plans [Part B]. It is thus a pre-requisite to complete for the BCM-310 course before registering for this course.

As part of the syllabus of developing business continuity strategies and plans, participants would be taught competencies of:

- facilitation techniques to support the development of organisational business continuity strategies [Part A]

- interpreting the strategies [Part A]

- developing business continuity plans [Part B]

- recommendation refinement techniques to the developed strategies and plans [Part B]

This course is part of a  joint initiative by BCM Institute and SkillsFuture Singapore (SSG). It is the second in a three-part series SSG WSQ BCM courses. This second WSQ business continuity management (BCM) course is a follow up to the assessing risk and business impact requirement course. This course teaches participants the know-how of developing business continuity strategies  [Part A] and plans [Part B]. It is thus a pre-requisite to complete for the BCM-310 course before registering for this course.

As part of the syllabus of developing business continuity strategies and plans, participants would be taught competencies of:

- facilitation techniques to support the development of organisational business continuity strategies [Part A]

- interpreting the strategies [Part A]

- developing business continuity plans [Part B]

- recommendation refinement techniques to the developed strategies and plans [Part B]

The last of a three-part competency-based Skillsfuture Singapore (SSG),  Workforce Skills Qualification (WSQ) training series teaches participants the skills of testing and exercising business continuity plans.

This 1-day workshop would go through the skillsets needed to:

  • support the periodic exercising of crisis response and recovery activities
  • support periodic auditing of business continuity plans
  • participate in business continuity testing,
  • document formal exercise and testing for management review.
  • design and develop their test and exercise
  • base the test design on the maturity of BCM program,

The last of a three-part competency-based Skillsfuture Singapore (SSG),  Workforce Skills Qualification (WSQ) training series teaches participants the skills of testing and exercising business continuity plans.

This 1-day workshop would go through the skillsets needed to:

  • support the periodic exercising of crisis response and recovery activities
  • support periodic auditing of business continuity plans
  • participate in business continuity testing,
  • document formal exercise and testing for management review.
  • design and develop their test and exercise
  • base the test design on the maturity of BCM program,

The last of a three-part competency-based Skillsfuture Singapore (SSG),  Workforce Skills Qualification (WSQ) training series teaches participants the skills of testing and exercising business continuity plans.

This 1-day workshop would go through the skillsets needed to:

  • support the periodic exercising of crisis response and recovery activities
  • support periodic auditing of business continuity plans
  • participate in business continuity testing,
  • document formal exercise and testing for management review.
  • design and develop their test and exercise
  • base the test design on the maturity of BCM program,


Estimated Duration: 8 hr

BCM Institute’s E-learning courses cater to the busy Crisis Management (CM) professionals and allow participants to obtain the Crisis Management Certified Planner (CMCP) certification by enrolling for the Crisis Management Fundamentals Package.  

This package is made up of eight modules that include learning activities and multiple-choice assessment questions.


It will take them through modules on:

  • Crisis Management Concepts
  • Crisis Management Principles, Framework & Policies
  • Crisis Types & Scenarios
  • Crisis Management Team
  • Threats & Crisis Scenarios
  • Crisis Strategy Development
  • Crisis Management Plan Implementation
  • Advanced Level Testing & Exercising
Participants would be awarded the Crisis Management Certified Planner (CMCP) Certification once they complete all 8 modules and attain an assessment score of at least 75%.

CM Course

Estimated Duration: Lapse period of 2 weeks

Attending the course will provide the participants with the pertinent skills and knowledge, empowering them to:

    • Understand the crisis management planning methodology.
    • Assemble the crisis management team members.
    • Assess the risk and threats such as riots, supply chain disruptions and product recalls.
    • Learn to track and trace incident events and prioritize decisions and activities.
    • Link crisis communications within and outside of the organization.
    • Have a clear view of the command and control within the command centres.
    • Coordinate with external agencies and local authorities.
    • Test and exercise the crisis management plan.
    • Manage the crisis management together with other plans such as BC and DR.
Participants would be eligible to apply for the Crisis Management Certified Specialist (CMCS) Certification once they complete module 1 and module 2, pass the CMCS qualifying examination with a required passing score of at least 75% out of 100 multiple choice questions (MCQ) and submit the certification application form.

Estimated Duration: Lapse period of 2 weeks

CM-400 is a 2 module advanced level Crisis Management (CM) course with an additional of 3 and 1/2 hour 150-Multiple Choice Question (MCQ) based examination, following the successful completion of the course. 

It is primarily designed and developed to instil detailed concepts and knowledge in CM/BCM practitioners, which will enable the individual to drive CM programmes and projects for the entire organisation. This course is structured to develop and train Organization BCM Coordinator, CM/BC managers, planners, and project managers.


NOTE: It is a pre-requisite for participants to complete the CM-300: Crisis Management Implementer course before enrolling for the CM-400 Crisis Management Manager / Expert Implementer course.

Estimated Duration: Lapse period of 2 weeks

CM-400 is a 2 module advanced level Crisis Management (CM) course with an additional of 3 and 1/2 hour 150-Multiple Choice Question (MCQ) based examination, following the successful completion of the course. 

It is primarily designed and developed to instil detailed concepts and knowledge in CM/BCM practitioners, which will enable the individual to drive CM programmes and projects for the entire organisation. This course is structured to develop and train Organization BCM Coordinator, CM/BC managers, planners, and project managers.

NOTE: It is a pre-requisite for participants to complete the CM-300: Crisis Management Implementer course before enrolling for the CM-400 Crisis Management Manager / Expert Implementer course.


Participants would be eligible to apply for the Crisis Management Certified Expert (CMCE) Certification once they complete all modules (M1 - M4), pass the CMCE qualifying examination with a required passing score of at least 75% out of 150 multiple choice questions (MCQ) and submit the certification application form.

Price: SGD2,400

Module 1 Estimated Duration: 8 hr

Module 2 Estimated Duration: 6 hr

Module 1: 

This Crisis Management Fundamentals package is ideal for a practitioner of crisis management who requires fundamental knowledge of the end to end process of developing a crisis management plan for the organisation and to maintain the plan once it has been implemented. Busy professionals will find this course useful as the training is conducted online learning and can be completed over a period of time.


It will take them through modules on:

  • Crisis Management Concepts
  • Crisis Management Principles, Framework & Policies
  • Crisis Types & Scenarios
  • Crisis Management Team
  • Threats & Crisis Scenarios
  • Crisis Strategy Development
  • Crisis Management Plan Implementation
  • Advanced Level Testing & Exercising

Participants would be awarded the Crisis Management Certified Planner (CMCP) Certification once they complete all 8 modules and attain an assessment score of at least 75%.


Module 2:

In this module, it aims to provide the student with the knowledge to identify and categorise different types of crises through risk assessment techniques. This forms a foundation of the crisis management process. To enhance the learning experience, students will have the opportunity to work through a risk assessment template and present their work in class.

Common crisis strategies will be shared with students, and concepts will be reinforced using provided templates, discussions and presentations. 

Module 2 will also provide an overview of the contents of a crisis management plan, and how students can go about documenting the plan based on the crisis strategies developed earlier. Various components of the CM plan are discussed, along with the emphasis on several key emergency procedures and SOPs.


CM Course

CM-400 is a 2 module advanced level Crisis Management (CM) course with an additional of 3 and 1/2 hour 150-Multiple Choice Question (MCQ) based examination, following the successful completion of the course. 

It is primarily designed and developed to instil detailed concepts and knowledge in CM/BCM practitioners, which will enable the individual to drive CM programmes and projects for the entire organisation. This course is structured to develop and train Organization BCM Coordinator, CM/BC managers, planners, and project managers.

NOTE: It is a pre-requisite for participants to complete the CM-300: Crisis Management Implementer course before enrolling for the CM-400 Crisis Management Manager course.

Price: SGD3,850

Module 1: 

Estimated Duration: 8 hr

This Crisis Management Fundamentals package is ideal for a practitioner of crisis management who requires fundamental knowledge of the end to end process of developing a crisis management plan for the organisation, and to maintain the  plan once it has been implemented. Busy professionals will find this course useful as  the training is conducted online learning and can be completed over a period of time.


It will take them through modules on:

  • Crisis Management Concepts
  • Crisis Management Principles, Framework & Policies
  • Crisis Types & Scenarios
  • Crisis Management Team
  • Threats & Crisis Scenarios
  • Crisis Strategy Development
  • Crisis Management Plan Implementation
  • Advanced Level Testing & Exercising

Participants would be awarded the Crisis Management Certified Planner (CMCP) Certification once they complete all 8 modules and attain an assessment score of at least 75%.


Module 2:

Estimated Duration: 6 hr

In this module, it aims to provide the student with the knowledge to identify and categorise different types of crises through risk assessment techniques. This forms a foundation of the crisis management process. To enhance the learning experience, students will have the opportunity to work through a risk assessment template and present their work in class.

Common crisis strategies will be shared with students, and concepts will be reinforced using provided templates, discussions and presentations. 

Module 2 will also provide an overview of the contents of a crisis management plan, and how students can go about documenting the plan based on the crisis strategies developed earlier. Various components of the CM plan are discussed, along with emphasis on several key emergency procedures and SOPs.


Module 3: 

Estimated Duration: 4 hr

Facilitated by an industry practitioner, the first 2-hour session would concentrate on the management aspects of a crisis management project, crisis risk analysis (CRA), crisis strategy (CS) and crisis management plan (CMP). Participants are free to ask and seek clarifications during the online training with the facilitator on hand.

The second 2-hour session would be facilitated training on managing testing and exercising, business continuity programme as well as an introduction on crisis communication as well as the fundamentals in crisis command centre setup.


Module 4:

Estimated Duration: 4 hr

The first 1-1/2 hour workshop session would need them to be part of a facilitated online training session. Facilitated by an industry practitioner and armed with the pre-reading knowledge, this session would need participants to design and develop a walkthrough and tabletop exercise as well as complete a management presentation for CRA, CMS and CM Plan report presentation.

This would be followed by a second 1-1/2 hour session on a different day where participants would be able to discuss another case study and navigate how to coordinate and manage crisis simulation.

CM Course

This 2-Day course is a unique Crisis Communication designed for participants who have no crisis communication but are thrust to assist his/her Crisis Communication counterparts as part of their role as an emergency and incident management, crisis management and/or business continuity management team member.

This Crisis Communication Fundamentals package is ideal for allied practitioners who would like to get a holistic overview of the fundamentals of crisis communication through online learning. Busy professionals will find this course useful as the training is conducted online learning and can be completed over a period of time.


It will take them through modules on:

  1. Crisis Communication Concepts and Definitions
  2. Crisis Communication Principles, Framework and Policy 
  3. Crisis Communication Planning Methodology
  4. Crisis Types and Scenarios
  5. Establish Crisis Communication Team and Structure


Certificate of Completion

Download your Certificate of Completion (COC) for this E-learning course after you have completed the E-learning modules and achieve a minimum of 75% in the assessment in each module.

Participants would be awarded the Crisis Communication Certified Planner (CCCP) Certification once they complete all 8 modules and attain an assessment score of at least 75%.


Module 2: Facilitated Online Workshop

Participants will be given the opportunity to practice the fundamental concepts of crisis communication, to conduct a risk assessment and relate to  ISO 31000 Risk Management, understand the business impact analysis,  select a crisis communication strategy and implement, exercise and test the crisis communication plans.  They would be provided actual templates of these plans to familiarise and use as hands-on practice.

These are to be done after pre-reading materials and guidance are disseminated. Participants are to attempt the templates for each concept per stage.

This hands-on practice would be facilitated by senior industry practitioners that include current crisis management managers, consultants and vice presidents from international institutions. This would be done via our online facilitated workshops.

To know more about what is covered you may like to check out here.

Note: Participants are required to submit their assignment for each stage and will be assessed at the end of each stages’ session (there are a total of 4 sessions for Module 2). The assignments are expected to be completed and submitted to the facilitator within 3 days after each session, failing which, participants will be disqualified from receiving the internationally recognised Crisis Communication Certified Specialist certification.

In Module 3, participants will learn how to formulate a crisis communication team, manage a crisis communication flow of events, set up command centre operations, learn more about crisis communication good practices and crisis leadership.

Similar to Module 2, pre-readings and guidance notes would be shared before participants join a 2 x 2 hour facilitated online workshop on different days.

To know more about what is covered in the module, you may like to read more here.

It would then be followed up by Module 4 where participants will be learning on how to maintain crisis communication  (CC) awareness, review CC programme, conduct advanced level CC testing and exercising and design and develop CC exercises (both integrated and simulated).

Participants would be provided pre-readings and guidance notes before they present in the 2 x 1 hour facilitated online workshop.

To know more about what is covered in the module, you may like to check out this page.

Module 1 – Crisis Communication  E-Learning Courses

Sign up to our Crisis Communication Fundamentals E-learning

Note: Participant is expected to complete Module 1 within 4 weeks after registering before pursuing Module 2.


Module 2 – Facilitated Online Workshop

Participants will be given the opportunity to practice the fundamental concepts of crisis communication, to conduct a risk assessment and relate to  ISO 31000 Risk Management, understand the business impact analysis,  select a crisis communication strategy and implement, exercise and test the crisis communication plans.  They would be provided actual templates of these plans to familiarise and use as hands-on practice.

These are to be done after pre-reading materials and guidance are disseminated. Participants are to attempt the templates for each concept per stage.

This hands-on practice would be facilitated by senior industry practitioners that include current crisis management managers, consultants and vice presidents from international institutions. This would be done via our online facilitated workshops.

To know more about what is covered you may like to check out here.

Note: Participants are required to submit their assignment for each stage and will be assessed at the end of each stages’ session (there are a total of 4 sessions for Module 2). The assignments are expected to be completed and submitted to the facilitator within 3 days after each session, failing which, participants will be disqualified from receiving the internationally recognised Crisis Communication Certified Specialist certification.


Module 3 & 4 – Facilitated Online Workshop

In Module 3, participants will learn how to formulate a crisis communication team, manage a crisis communication flow of events, set up command centre operations, learn more about crisis communication good practices and crisis leadership.

Similar to Module 2, pre-readings and guidance notes would be shared before participants join a 2 x 1 hour facilitated online workshop on different days.

To know more about what is covered in the module, you may like to read more here.

It would then be followed up by Module 4 where participants will be learning on how to maintain crisis communication  (CC) awareness, review CC programme, conduct advanced level CC testing and exercising and design and develop CC exercises (both integrated and simulated).

Participants would be provided pre-readings and guidance notes before they present in the 2 x 1 hour facilitated online workshop.

To know more about what is covered in the module, you may like to check out this page.

Module 1 – Crisis Communication E-Learning Courses

Sign up any of the following CC Fundamentals E-learning package:

Note: Participant is expected to complete Module 1 within 4 weeks after registering before pursuing Module 2


Module 2 – Facilitated Online Workshop

Note: Participants are required to submit their assignment and will be assessed at the end of each session (there are a total of 4 sessions for Module 2). The assignments are expected to be completed and submitted to the facilitator within 3 days after each session, failing which, shall disqualify the participant from receiving the CCCS certification.

The Crisis Communication CC-400 Blended Learning is an advanced Crisis Communication course equivalent to the international certification Crisis Management Manager course.  The combination of both online and face to face interaction allows busy crisis management executives to study with minimal disruption to their schedule.

The course comprises of 2 modules that would teach participants how to manage a crisis management team, execute crisis communication and develop a crisis simulation exercise. To attempt the course, one has to complete the Crisis Communication CC-300 Blended Learning Course.

It is expected to be completed within 8 weeks.

Module 1 & 2 (Module 3 & 4 of CC-5000 Blended Learning) – Facilitated Online Workshop

In Module 1, participants will learn how to formulate a crisis communication team, manage a crisis communication flow of events, set up command centre operations, learn more about crisis communication good practices and crisis leadership.

Similar to Module 2, pre-readings and guidance notes would be shared before participants join a 2 x 1 hour facilitated online workshop on different days.

It would then be followed up by Module 2 where participants will be learning on how to maintain crisis communication  (CC) awareness, review CC programme, conduct advanced level CC testing and exercising and design and develop CC exercises (both integrated and simulated).

Participants would be provided pre-readings and guidance notes before they present in the 2 x 1 hour facilitated online workshop.


Estimated Duration: 8 hr

This ISO 22301 Fundamentals package is ideal for a new BCM practitioner who would like to know the end to end process of how to start a BCM plan for their organisation as well as maintain it once it has been implemented through online learning.

It will take them through modules on:

Participants would be awarded 8 Certificate of Completion and 1 Business Continuity Certified Planner (BCCP) Certificate.

This is Module 2 of both BCM-8030 ISO 22301 BCMS Auditor & BCM-8530 ISO 22301 BCMS Lead Auditor

This is Module 3 of both BCM-8030 ISO 22301 BCMS Auditor & BCM-8530 ISO 22301 BCMS Lead Auditor

This is Module 4 only for BCM-8530 ISO 22301 BCMS Lead Auditor course.


Estimated Duration: 8 hr

This ISO 22301 Fundamentals package is ideal for a new BCM practitioner who would like to know the end to end process of how to start a BCM plan for their organisation as well as maintain it once it has been implemented through online learning.

It will take them through modules on:

Participants would be awarded 8 Certificate of Completion and 1 Business Continuity Certified Planner (BCCP) Certificate.