BCM eCampus

Module 1: 

Estimated Duration: 8 hr

This Crisis Management Fundamentals package is ideal for a practitioner of crisis management who requires fundamental knowledge of the end to end process of developing a crisis management plan for the organisation, and to maintain the  plan once it has been implemented. Busy professionals will find this course useful as  the training is conducted online learning and can be completed over a period of time.

It will take them through modules on:

• Crisis Management Concepts
• Crisis Management Principles, Framework & Policies
• Crisis Types & Scenarios
• Crisis Management Team
• Threats & Crisis Scenarios
• Crisis Strategy Development
• Crisis Management Plan Implementation
• Advanced Level Testing & Exercising

Participants would be awarded the Crisis Management Certified Planner (CMCP) Certification once they complete all 8 modules and attain an assessment score of at least 75%.

Module 2:

Estimated Duration: 6 hr

In this module, it aims to provide the student with the knowledge to identify and categorise different types of crises through risk assessment techniques. This forms a foundation of the crisis management process. To enhance the learning experience, students will have the opportunity to work through a risk assessment template and present their work in class.

Common crisis strategies will be shared with students, and concepts will be reinforced using provided templates, discussions and presentations. 

Module 2 will also provide an overview of the contents of a crisis management plan, and how students can go about documenting the plan based on the crisis strategies developed earlier. Various components of the CM plan are discussed, along with emphasis on several key emergency procedures and SOPs.

Module 3: 

Estimated Duration: 4 hr

Facilitated by an industry practitioner, the first 2-hour session would concentrate on the management aspects of a crisis management project, crisis risk analysis (CRA), crisis strategy (CS) and crisis management plan (CMP). Participants are free to ask and seek clarifications during the online training with the facilitator on hand.

The second 2-hour session would be facilitated training on managing testing and exercising, business continuity programme as well as an introduction on crisis communication as well as the fundamentals in crisis command centre setup.

Module 4:

Estimated Duration: 4 hr

The first 1-1/2 hour workshop session would need them to be part of a facilitated online training session. Facilitated by an industry practitioner and armed with the pre-reading knowledge, this session would need participants to design and develop a walkthrough and tabletop exercise as well as complete a management presentation for CRA, CMS and CM Plan report presentation.

This would be followed by a second 1-1/2 hour session on a different day where participants would be able to discuss another case study and navigate how to coordinate and manage crisis simulation.