Crisis Management E-Learning Courses
The Crisis Management course will introduce the essential steps of developing CM strategies. It will also teach on designing and implementation of CM plans. Participants will also be taught in preparing and conducting awareness and training programmes. 

Participants get to enjoy a structured and thorough understanding to establish a crisis management team and manage the crisis management flow of event before, during and after the crisis. The course takes its cue from the globally recognised 7 BCM Body of Knowledge or BCM BOK implementation methodology.



Estimated Duration: 8 hr

BCM Institute’s E-learning courses cater to the busy Crisis Management (CM) professionals and allow participants to obtain the Crisis Management Certified Planner (CMCP) certification by enrolling for the Crisis Management Fundamentals Package.  

This package is made up of eight modules that include learning activities and multiple-choice assessment questions.


It will take them through modules on:

  • Crisis Management Concepts
  • Crisis Management Principles, Framework & Policies
  • Crisis Types & Scenarios
  • Crisis Management Team
  • Threats & Crisis Scenarios
  • Crisis Strategy Development
  • Crisis Management Plan Implementation
  • Advanced Level Testing & Exercising
Participants would be awarded the Crisis Management Certified Planner (CMCP) Certification once they complete all 8 modules and attain an assessment score of at least 75%.

CM Course

Estimated Duration: Lapse period of 2 weeks

Attending the course will provide the participants with the pertinent skills and knowledge, empowering them to:

    • Understand the crisis management planning methodology.
    • Assemble the crisis management team members.
    • Assess the risk and threats such as riots, supply chain disruptions and product recalls.
    • Learn to track and trace incident events and prioritize decisions and activities.
    • Link crisis communications within and outside of the organization.
    • Have a clear view of the command and control within the command centres.
    • Coordinate with external agencies and local authorities.
    • Test and exercise the crisis management plan.
    • Manage the crisis management together with other plans such as BC and DR.
Participants would be eligible to apply for the Crisis Management Certified Specialist (CMCS) Certification once they complete module 1 and module 2, pass the CMCS qualifying examination with a required passing score of at least 75% out of 100 multiple choice questions (MCQ) and submit the certification application form.

Estimated Duration: Lapse period of 2 weeks

CM-400 is a 2 module advanced level Crisis Management (CM) course with an additional of 3 and 1/2 hour 150-Multiple Choice Question (MCQ) based examination, following the successful completion of the course. 

It is primarily designed and developed to instil detailed concepts and knowledge in CM/BCM practitioners, which will enable the individual to drive CM programmes and projects for the entire organisation. This course is structured to develop and train Organization BCM Coordinator, CM/BC managers, planners, and project managers.


NOTE: It is a pre-requisite for participants to complete the CM-300: Crisis Management Implementer course before enrolling for the CM-400 Crisis Management Manager / Expert Implementer course.

Estimated Duration: Lapse period of 2 weeks

CM-400 is a 2 module advanced level Crisis Management (CM) course with an additional of 3 and 1/2 hour 150-Multiple Choice Question (MCQ) based examination, following the successful completion of the course. 

It is primarily designed and developed to instil detailed concepts and knowledge in CM/BCM practitioners, which will enable the individual to drive CM programmes and projects for the entire organisation. This course is structured to develop and train Organization BCM Coordinator, CM/BC managers, planners, and project managers.

NOTE: It is a pre-requisite for participants to complete the CM-300: Crisis Management Implementer course before enrolling for the CM-400 Crisis Management Manager / Expert Implementer course.


Participants would be eligible to apply for the Crisis Management Certified Expert (CMCE) Certification once they complete all modules (M1 - M4), pass the CMCE qualifying examination with a required passing score of at least 75% out of 150 multiple choice questions (MCQ) and submit the certification application form.