Operational Resilience is an organization’s ability to detect, prevent, respond to, recover and learn from operational disruptions and maturity to continue providing business services in situations of adverse operational events.

These courses are designed for professionals who are keen on knowing OR (Planner Level) and implementing the components of the OR Framework (Specialist) to the Managing of the PR Programme within the organization (Expert Level).

[OR e-Learning Package] Fundamentals of Operational Resilience

Price: SGD 1,650 (Singapore Dollar)  

This Operational Resilience (OR) Fundamentals package is ideal for a new OR practitioner who would like to know the end-to-end process of starting an Operational Resilience program for their organization and maintaining it once it has been implemented.  This is a workshop-facilitated online module.

It will take them through modules on:

  • OR Terminology and Related Concepts
  • Operational Resilience Planning Methodology
  • Identify Critical Business Services
  • Map Processes and Resources
  • Set Impact Tolerance
  • Conduct Scenario Testing
  • Improve Lesson Learnt

Participants would be awarded an Operational Resilience (OR) Certified Planner (ORCP) Certificate upon completing the Module 1 course and passing the ORCP exam.

[Module 1 eLearning] Fundamentals of Operational Resilience

Price: SGD 1,650 (Singapore Dollar)  

This Operational Resilience (OR) Fundamentals package is ideal for a new OR practitioner who would like to know the end-to-end process of starting an Operational Resilience program for their organization and maintaining it once it has been implemented.  This is a workshop-facilitated online module.

It will take them through modules on:

  • OR Terminology and Related Concepts
  • Operational Resilience Planning Methodology
  • Identify Critical Business Services
  • Map Processes and Resources
  • Set Impact Tolerance
  • Conduct Scenario Testing
  • Improve Lesson Learnt

Participants would be awarded an Operational Resilience (OR) Certified Planner (ORCP) Certificate upon completing the Module 1 course and passing the ORCP exam.

[Module 2] Operational Resilience Implementer

Price: SGD 2,400 (Singapore Dollar)  

Estimated Duration: Lapse period of 2 weeks 

Attending the course will provide the participants with the relevant skills and knowledge, empowering them to:

  • Build an Operational Resilience Programme
  • Recognize and analyse types of operational disruptions
  • Identify important business services
  • Set appropriate impact tolerances for important business services
  • Map operational resilience across the organization
  • Perform scenario testing
  • Communicate operational resilience plans effectively

[Module 3] Operational Resilience Manager

Price: SGD 2,400 (Singapore Dollars)  

Estimated Duration: Lapse period of 4 weeks

Plan and Manage an Operational Resilience Program

Attending the course will provide the participants with the relevant skills and knowledge, empowering them to plan and develop the initiation of these critical components of an operational resilience program.  The core components include:

    • Plan and develop the initiation of the OR implementation
    • Assess Capability and Maturity
    • Analyse Gap
    • Develop Strategy and Roadmap
    • Confirm Risk Appetite
    • Develop and Embed Governance


    [Module 4] Operational Resilience Expert Implementer

    Price: SGD 3,850 (Singapore Dollar)  

    Estimated Duration: Lapse period of 8 weeks

    Implement Operational Resilience Framework

    This course will enable the participants to be equipped with following core implementation steps:

    • Governance
    • Business Services
    • Impact Tolerance
    •  Mapping and Resources
    • Internal and External Communication to stakeholders
    • Scenario Testing
    • Lesson Learnt
    • Self-assessment