WSQ-CM-420 Initiating Crisis Management Program

This course teaches developing and setting up the crisis management project framework.

It covers:

  • Identifying scope and objectives
  • Developing WBS and Deliverables
  • Identifying CM Organization Structures
  • Identifying Crisis Scenario (Threats)
  • Understanding the scope and parameters of risk likelihood rating
  • Setting Risk & Impact Boundaries

In-house Training. Note that if the training is to implement an actual CM project, the content will be developed in real-time and be ready to implement in your organisation.  The Facilitator will also value-add to guide you to complete a policy and framework document to kick off this project.

WSQ-CM-360-TL: Implementing Crisis Management Plan

Estimated Duration: Lapse period of 2 weeks

Attending the course will provide the participants with the pertinent skills and knowledge, empowering them to:

    • Allocate resources for response handling in accordance with a crisis management plan.
    • Identify crisis response and recovery activities to be implemented in accordance with recovery strategies and business continuity strategies. 
    • Document crisis response and recovery activities data in accordance with information format requirements. 
    • Implement 'return-to-normal' procedures in accordance with a crisis management plan.
    • Communicate organisational crisis management key messages to relevant stakeholders.

WSQ-CM-360: Implementing Crisis Management Plan

Estimated Duration: Lapse period of 2 weeks

Attending the course will provide the participants with the pertinent skills and knowledge, empowering them to:

    • Allocate resources for response handling in accordance with a crisis management plan.
    • Identify crisis response and recovery activities to be implemented in accordance with recovery strategies and business continuity strategies. 
    • Document crisis response and recovery activities data in accordance with information format requirements. 
    • Implement 'return-to-normal' procedures in accordance with a crisis management plan.
    • Communicate organisational crisis management key messages to relevant stakeholders.

WSQ-CM-460: Executing and Managing Crisis Management Plan

This 2-Day course is a follow-up course to the CM-360 Implementing Crisis Management Plan course. Participants are required to have attended and completed the CM-360 Implementing Crisis Management Plan before attending the CC-460 Executing and Managing Crisis Management Plan course.

It is designed for emergency and incident management, crisis management and/or business continuity management team members who would like to have more in-depth knowledge on how to manage a crisis.