This Crisis Communication Fundamentals package is ideal for allied practitioners who would like to get a holistic overview of the fundamentals of crisis communication through online learning. Busy professionals will find this course useful as the training is conducted online learning and can be completed over a period of time.
It will take them through modules on:
- Crisis Communication Concepts and Definitions
- Crisis Communication Principles, Framework and Policy
- Crisis Communication Planning Methodology
- Crisis Types and Scenarios
- Establish Crisis Communication Team and Structure
Certificate of Completion
Download your Certificate of Completion (COC) for this E-learning course after you have completed the E-learning modules and achieve a minimum of 75% in the assessment in each module.
Participants would be awarded the Crisis Communication Certified Planner (CCCP) Certification once they complete all 8 modules and attain an assessment score of at least 75%.
Module 2: Facilitated Online Workshop
Participants will be given the opportunity to practice the fundamental concepts of crisis communication, to conduct a risk assessment and relate to ISO 31000 Risk Management, understand the business impact analysis, select a crisis communication strategy and implement, exercise and test the crisis communication plans. They would be provided actual templates of these plans to familiarise and use as hands-on practice.
These are to be done after pre-reading materials and guidance are disseminated. Participants are to attempt the templates for each concept per stage.
This hands-on practice would be facilitated by senior industry practitioners that include current crisis management managers, consultants and vice presidents from international institutions. This would be done via our online facilitated workshops.
To know more about what is covered you may like to check out here.
Note: Participants are required to submit their assignment for each stage and will be assessed at the end of each stages’ session (there are a total of 4 sessions for Module 2). The assignments are expected to be completed and submitted to the facilitator within 3 days after each session, failing which, participants will be disqualified from receiving the internationally recognised Crisis Communication Certified Specialist certification.
- Teacher: Moh Heng Goh
In Module 3, participants will learn how to formulate a crisis communication team, manage a crisis communication flow of events, set up command centre operations, learn more about crisis communication good practices and crisis leadership.
Similar to Module 2, pre-readings and guidance notes would be shared before participants join a 2 x 2 hour facilitated online workshop on different days.
To know more about what is covered in the module, you may like to read more here.
It would then be followed up by Module 4 where participants will be learning on how to maintain crisis communication (CC) awareness, review CC programme, conduct advanced level CC testing and exercising and design and develop CC exercises (both integrated and simulated).
Participants would be provided pre-readings and guidance notes before they present in the 2 x 1 hour facilitated online workshop.
To know more about what is covered in the module, you may like to check out this page.
Module 1 – Crisis Communication E-Learning Courses
Sign up to our Crisis Communication Fundamentals E-learning
Note: Participant is expected to complete Module 1 within 4 weeks after registering before pursuing Module 2.
Module 2 – Facilitated Online Workshop
Participants will be given the opportunity to practice the fundamental concepts of crisis communication, to conduct a risk assessment and relate to ISO 31000 Risk Management, understand the business impact analysis, select a crisis communication strategy and implement, exercise and test the crisis communication plans. They would be provided actual templates of these plans to familiarise and use as hands-on practice.
These are to be done after pre-reading materials and guidance are disseminated. Participants are to attempt the templates for each concept per stage.
This hands-on practice would be facilitated by senior industry practitioners that include current crisis management managers, consultants and vice presidents from international institutions. This would be done via our online facilitated workshops.
To know more about what is covered you may like to check out here.
Note: Participants are required to submit their assignment for each stage and will be assessed at the end of each stages’ session (there are a total of 4 sessions for Module 2). The assignments are expected to be completed and submitted to the facilitator within 3 days after each session, failing which, participants will be disqualified from receiving the internationally recognised Crisis Communication Certified Specialist certification.
Module 3 & 4 – Facilitated Online Workshop
In Module 3, participants will learn how to formulate a crisis communication team, manage a crisis communication flow of events, set up command centre operations, learn more about crisis communication good practices and crisis leadership.
Similar to Module 2, pre-readings and guidance notes would be shared before participants join a 2 x 1 hour facilitated online workshop on different days.
To know more about what is covered in the module, you may like to read more here.
It would then be followed up by Module 4 where participants will be learning on how to maintain crisis communication (CC) awareness, review CC programme, conduct advanced level CC testing and exercising and design and develop CC exercises (both integrated and simulated).
Participants would be provided pre-readings and guidance notes before they present in the 2 x 1 hour facilitated online workshop.
To know more about what is covered in the module, you may like to check out this page.
Module 1 – Crisis Communication E-Learning Courses
Sign up any of the following CC Fundamentals E-learning package:
Note: Participant is expected to complete Module 1 within 4 weeks after registering before pursuing Module 2
Module 2 – Facilitated Online Workshop
Note: Participants are required to submit their assignment and will be assessed at the end of each session (there are a total of 4 sessions for Module 2). The assignments are expected to be completed and submitted to the facilitator within 3 days after each session, failing which, shall disqualify the participant from receiving the CCCS certification.
The Crisis Communication CC-400 Blended Learning is an advanced Crisis Communication course equivalent to the international certification Crisis Management Manager course. The combination of both online and face to face interaction allows busy crisis management executives to study with minimal disruption to their schedule.
The course comprises of 2 modules that would teach participants how to manage a crisis management team, execute crisis communication and develop a crisis simulation exercise. To attempt the course, one has to complete the Crisis Communication CC-300 Blended Learning Course.
It is expected to be completed within 8 weeks.
Module 1 & 2 (Module 3 & 4 of CC-5000 Blended Learning) – Facilitated Online Workshop
In Module 1, participants will learn how to formulate a crisis communication team, manage a crisis communication flow of events, set up command centre operations, learn more about crisis communication good practices and crisis leadership.
Similar to Module 2, pre-readings and guidance notes would be shared before participants join a 2 x 1 hour facilitated online workshop on different days.
It would then be followed up by Module 2 where participants will be learning on how to maintain crisis communication (CC) awareness, review CC programme, conduct advanced level CC testing and exercising and design and develop CC exercises (both integrated and simulated).
Participants would be provided pre-readings and guidance notes before they present in the 2 x 1 hour facilitated online workshop.